SQZ - Terms of Service

1. Eligibility and Accounts

You must be old enough to form a binding contract where you live and at least the minimum age required by the app stores you use (often 13, or higher where local law requires parental consent). If you use paid features as a minor where that is not allowed without a guardian, you confirm that a parent or guardian has reviewed these Terms and authorizes payment.

To access certain features you may need to register. You agree to provide accurate, current and complete information and to update it when it changes. You are responsible for safeguarding your login credentials and for all activity under your account except where unauthorized access is caused solely by our gross negligence. Notify us promptly at the contact in Section 14 if you suspect compromise.

We may refuse registration, suspend or close accounts that violate these Terms, create risk or abuse support channels, or where we are required to do so by law or by an app store partner.

2. The Services

SQZ provides guided pelvic floor training, educational content and related tools intended for adult men who want to build strength, control and confidence as part of a general wellness routine. Features may change over time. We may add, modify or remove functionality, run maintenance or experience outages. We do not promise uninterrupted access and we are not responsible for failures caused by third-party networks, devices or platforms outside our reasonable control.

We may offer beta or experimental features labeled as such. They may be less stable and may be withdrawn without notice.

3. Health and Wellness Disclaimer

The Services are for general wellness and education only. They are not medical advice, diagnosis or treatment and they are not a substitute for a qualified healthcare professional. Individual results vary and we do not guarantee any specific outcome.

Consult a physician or other qualified clinician before starting or continuing any exercise program if you have pain, bleeding, recent surgery, pelvic floor dysfunction diagnosed by a clinician, a cardiac condition, a hernia or any symptom that worries you. Stop using the app and seek care if you experience sharp pain, numbness, dizziness or other concerning symptoms during or after sessions.

You acknowledge that you use the Services voluntarily and at your own risk, to the extent permitted by applicable law.

4. Acceptable Use

You agree not to misuse the Services. Without limiting the foregoing, you must not:

• Violate any applicable law, regulation or third-party right
• Harass, threaten, defraud or impersonate any person or misrepresent your affiliation
• Upload malware, attempt to probe, scan or breach security or authentication measures, or interfere with the integrity or performance of the Services
• Reverse engineer, decompile or disassemble the app except where applicable law expressly permits those activities despite this restriction
• Circumvent payment, access controls, usage limits or technical protections
• Use automated means (including bots or scrapers) to access the Services in bulk without our prior written consent
• Resell, sublicense or commercially redistribute the Services without authorization

5. Intellectual Property and Limited License

The Services, including software, text, graphics, logos, audio, video, workout scripts, layouts and branding, are owned by us or our licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the app and access the website for your own non-commercial use in line with the documentation and store rules.

Except as allowed by mandatory law, you may not copy, modify, distribute, publicly display, create derivative works from or exploit our materials without prior written consent. Trademarks belong to their respective owners.

If you send us ideas, feedback or suggestions (Feedback), you grant us a worldwide, royalty-free, perpetual and irrevocable license to use, modify and incorporate Feedback without obligation to you, except where law prohibits that license.

6. Third-Party Platforms and Processors

The app may be distributed through Apple App Store, Google Play or other channels. Your download and use are also subject to the applicable store terms and payment rules. If you purchase through Apple or Google, they are the merchant of record for the mobile transaction and we receive fulfillment instructions from them.

We use service providers (such as hosting, authentication, analytics and payment partners) to operate the Services. Their processing is described at a high level in our Privacy Policy.

7. Fees, Subscriptions and Free Trials

Some features are free and others require a paid subscription or one-time purchase. Prices, plan names, billing periods and trial offers are shown in the app or checkout screen at the time of purchase and may differ by region or platform. The plans below reflect plans we have offered; if the in-app price or description differs, the in-app terms at purchase control for that transaction.

• Weekly plan: billed about once per week, sometimes with a free trial when offered in the store listing.
• Annual plan: billed about once per year.

Auto-renewal. Paid subscriptions renew automatically for the same period until you cancel. You must cancel at least 24 hours before the renewal time shown for your platform to avoid the next charge, except where a longer window is required by law or by the store.

Trials and price changes. If a free trial converts to a paid plan, the store charges you when the trial ends unless you cancel in time. Unused trial time may be forfeited when you purchase a conflicting offer, as explained at purchase. We may change prices for new purchases or renewals where the store allows, with reasonable advance notice when required.

Refunds. Refund eligibility is determined primarily by Apple or Google policy when you bought through those stores. Contact support if you believe a billing error occurred and we will help you route the request appropriately.

8. Privacy

Use of the Services is also governed by our Privacy Policy, which describes categories of data we collect, purposes, retention, sharing and your rights.

9. Suspension and Termination

You may stop using the Services at any time and may delete your account where the product provides that option. Deleting the app from your device does not automatically cancel a subscription or delete cloud data; follow Section 7 for billing and our Privacy Policy for data deletion requests.

We may suspend or terminate access to all or part of the Services if we reasonably believe you violated these Terms, created security or legal risk, or if we discontinue the Services with reasonable notice when we can provide it. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, governing law and dispute-related sections) survive termination.

10. Disclaimers

To the fullest extent permitted by applicable law, the Services are provided as is and as available. We disclaim all warranties whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, except any warranty that cannot be excluded under law. We do not warrant that the Services will be error-free, virus-free or available at all times.

11. Limitation of Liability and Indemnity

To the fullest extent permitted by applicable law, neither we nor our affiliates, directors, employees or suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenues, goodwill, data or business opportunities, arising out of or related to your use of or inability to use the Services, even if we have been advised of the possibility of those damages.

Our aggregate liability for any claim arising out of these Terms or the Services is limited to the greater of (a) the amount you paid us for the Services in the twelve months before the event giving rise to the claim or (b) fifty US dollars, except where mandatory consumer law prohibits such a cap or requires a different measure for certain claims (such as personal injury caused by our intentional misconduct or gross negligence, where those concepts exist in your jurisdiction).

You agree to defend, indemnify and hold harmless us and our affiliates from third-party claims, damages, losses and expenses (including reasonable attorneys fees) arising out of your misuse of the Services, your violation of these Terms or your violation of applicable law, except to the extent caused by our willful misconduct.

12. Governing Law and Informal Disputes

These Terms are governed by the laws of your country or region of residence, excluding conflict-of-law rules, to the extent those laws apply to a contract between you and us as a consumer. Nothing in these Terms limits rights you cannot waive under mandatory local law.

Before filing a formal claim, you agree to contact us at the email in Section 14 and attempt to resolve the dispute informally for at least thirty days. If we cannot resolve it, either party may pursue relief in the courts that have jurisdiction over claims between us under applicable law.

Some regions do not allow certain limitations or informal dispute steps for consumer claims. If that applies to you, those parts of this section apply only to the extent permitted.

13. Changes to These Terms

We may update these Terms to reflect new features, legal requirements or business practices. When we do, we will change the effective date above and, where the change is material, provide additional notice such as an in-app message, email or prominent notice the first time you use the Services after the update. If you continue to use the Services after the new effective date, you agree to the updated Terms, except where applicable law requires a different acceptance process.

14. General and Contact

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.

Questions about these Terms: support@kegel-men.com